Hpms.com Reviews

HPMS.com offers a variety of payment methods. Customers can choose only one payment method per order. The options include Credit Card (information can be entered with HPMS or PayPal), Electronic Check, Flexible Spending Account, and Purchase Order (for established credit or new accounts, a credit application must be filled out and emailed/faxed after placing an initial order). Other ways to pay include Check by Mail (order processing will be delayed until payment is received and cleared, which can take 7-21 business days), and Gift Certificate (if the order cost exceeds the Gift Certificate amount, additional payment information must be provided). If paying by check, the payment should be mailed to HPMS Inc., 128 Rockingham Rd. Ste 1, Windham, NH 03087. For assistance with placing an order, customers can call 1-800-633-0433, email hello@hpms.com, or fill out a brief contact form on the website. A customer service agent will respond as soon as possible.

HPMS, Inc. The Therapy Connection offers a variety of products at different price points. Here are some examples: Hollister Medical Adhesive Remover is priced at $23.99. The Fabrifoam® NuStim™ Wrap costs $15.99. The SkiL-Care Gel-Maze is available for $32.99. The Smith & Nephew I.V. Prep Antiseptic Wipes are priced at $12.69. The Actimove® Deluxe Lumbar Sacral Support Rigid Panel, For Women is priced at $74.45. The ProvaMed Provale® Cup - The Small Sips Cup for Dysphagia costs $49.99. The Flexi-Cut Cup is available for $12.99. The SkiL-Care Roll-Control Bolsters are priced at $149.45. The Mueller Big Bold MWrap® - Pre-Taping Foam Underwrap costs $7.99. Please note that prices may vary and it's always a good idea to check the website for the most current prices and availability.

Hpms.com, also known as HPMS, Inc. The Therapy Connection, is a respected provider based in Windham, NH. They offer a wide range of Rehab Equipment, Physical Therapy Supplies, Massage, Medical, Orthopedic, Sports Medicine, and Health & Home Care Supplies. Some of the popular products listed on their website include Hollister Medical Adhesive Remover, Fabrifoam® NuStim™ Wrap, SkiL-Care Gel-Maze, Smith & Nephew I.V. Prep Antiseptic Wipes, Actimove® Deluxe Lumbar Sacral Support Rigid Panel, For Women, ProvaMed Provale® Cup - The Small Sips Cup for Dysphagia, Flexi-Cut Cup, SkiL-Care Roll-Control Bolsters, and Mueller Big Bold MWrap® - Pre-Taping Foam Underwrap.

In addition, they also carry products from Silipos®, a global leader in gel technology across a wide range of industries including orthopedics, prosthetics, and skin care. Some of the Silipos® products available on Hpms.com include No-Slip Buddy Spacer, Silipos Active Gel Achilles Sleeve, Silipos Blister Prevention Stick, Silipos Bunion Guard with Buddy Spacer, Silipos Bunion Guard with Spacer - Hallux, Silipos Bunion Guard with Spacer - Tailor, Silipos Digistrip - Narrow - 24", and Silipos Digistrip - Wide - 24". These products are designed to improve the lifestyles of their customers and community.

HPMS.com has a detailed Return Policy and Shipping Policy.

For returns, an RMA must be requested at hello@hpms.com. The issued RMA # should be included on the outside of the return packaging, not on the product. The item(s) should be shipped back via the buyer's preferred method, with tracking suggested for the buyer's records. Return costs are the buyer's responsibility. If a prepaid label is needed, it can be provided, but the label cost will be deducted from the return amount. Allow five (5) business days from receipt of the return for refund processing. All items in new, unused, and resalable condition with original packaging and inserts intact will not incur a restocking fee if returned within the 30-day return period. Returns that are not as represented, not in resalable condition, or are without original packaging or inserts may be subject to a 30% or higher restocking fee. Returns beyond the 30-day return policy must be requested in writing and are considered on a case-by-case basis.

Regarding shipping, most products are offered with a free shipping offer. Free shipping promotions are available for standard ground shipping within the 48 contiguous United States only. Orders shipped to Hawaii, Alaska, Puerto Rico, Guam, and APO/FPO addresses are excluded from these offers. The choice of carrier is at HPMS.com's discretion if free shipping is chosen. Processing time plus transit time equals the approximate delivery date. For example, if an item "usually ships in 1-2 days" and standard U.S. shipping is selected (which typically takes 3-7 business days in-transit), the order should arrive in approximately 3-9 business days. If expedited U.S. shipping is selected (which typically takes 1-3 in-transit business days) on an item that "usually ships in 1-2 days", the order should arrive in approximately 3-5 business days. Shipping charges are not refundable. HPMS.com is not responsible for import duties and taxes on international orders.

You can contact Hpms.com for further assistance by sending an email to Hello@hpms.com.

Backordered items are those that Hpms.com's suppliers are unable to predict when they will have more in stock. As soon as they do, the company will be able to ship the item to you.

Refund processing takes 5 business days from the receipt of the return.

No, you will not incur a restocking fee if the item is in new, unused, and resalable condition with original packaging and inserts intact and is returned within the 30-day Return Period. If returns that are not as represented, not in resalable condition, or are without original packaging or inserts may be subject to a 30% or higher restocking fee.

Returns beyond the 30-day return policy must be requested in writing and are considered on a case-by-case basis.